Presales support to win the deal. A directly employed Best engineer servicing every metro and regional postcode to deliver it. Network and cabling outcomes guaranteed on a single truck roll, and an end-of-life solution that closes the loop.
Networking services we deliver
End-to-end network field services — across the lifecycle of every site.
PRESALES SUPPORT
We exist to help our partners succeed which is why it's our role to help you craft the right solution.
NETWORK DEVICE INSTALLATION AND ONSITE SUPPORT
Switches, access points, routers, firewalls, edge devices — installed and supported nationally.
CABLENET, OUR DUAL-SKILLED ENGINEERS
Our network engineers also hold Open Cabling Licences. One engineer, one truck roll, network and cabling outcomes guaranteed.
BREAK-FIX AND SPARING
NBD as standard nationally. Same-day in Sydney, Melbourne and Brisbane. Spares management can be integrated into the engagement.
END-OF-LIFE SOLUTIONS
Transparent, innovative pricing for ISO-certified recycling, device repurposing and asset resale. The job is not done when the old kit is in a box on the dock.
Coverage and speed
32 Points of presence · 90%+ National coverage · 24 Years in field service
NBD nationwide as standard · Same-day in Sydney, Melbourne, Brisbane · 24x7x365 available
Why partners choose Best for network
How to buy it
BestCare — prepaid outcome units. NBD SLA as standard. Best for ad-hoc dispatch and project-based work.
HyperCare — contracted managed outcomes. Monthly fee, fixed for the term. Best for ongoing fleets and customer SLAs you carry — multi-vendor estates aggregated under a single SLA.
All our operations are underpinned by Bravo, our workflow and partner portal. Your team lodges requests, tracks status, downloads customer signoff and onsite artefacts, and pulls consumption, SLA performance and cost reports from one login. Shared access across your service desk, project managers and account managers — included with every account.
